The telecommunications industry faces many changes and challenges caused by digitalising processes previously performed face-to-face. Among the main dares, we find the fight against theft fraud or, more specifically, the battle against SIM Swapping. This attack has caused European data protection agencies such as the AEPD to impose million-dollar fines on telcos for failing to comply with data protection and to adequately protect their customers’ confidentiality and data
How can we assist you?
Comply with law
Voice recognition in call centres
Leave SIM Swapping behind
Set up and activate SIM through biometrics
Optimise the signature of agreements
Digitalise the signature of work reports in installation processes, equipment deliveries, and maintenance tasks by technicians and enable new products to be contracted with a handwritten or voice biometric signature.
Secure OTPs with FIDO2
When all is advantageous…
Sales digitalisation enables you to offer products anywhere and anytime, meeting your customers’ expectations.
Know your customers
Activate SIM cards online in an unattended way
The progress of regulations and the spread of digital channels have led Lebara to rely on our MobbScan solution to automatically verify its customers’ identity using AI and biometrics.
Telecommunications companies use our identity verification technology to optimise their contracting processes for new products through Digital Onboarding, signature processes, and biometric authentication. Would you like to know more? Download our brochure!
TAKE A LOOK TO OUR LATEST GUIDES
KYC Guide (Know Your Customer)
Learn the key aspects of KYC and its regulations in different parts of the world. Know the main differences between simplified and enhanced measures and discover all their advantages.
SIM Swapping Guide
SIM Swapping is a fraud that pursues obtaining a duplicate SIM card associated with a telephone line to impersonate its holder. Many companies already fight against it.
Facial Recognition Guide